Skip To Main Content
Intel logo - Return to the home page

Sign In

Your username is missing
Your password is missing

By signing in, you agree to our Terms of Service.

Forgot your Intelusername orpassword?

Frequently Asked Questions

Do you work for Intel? Sign in here.

Don’t have an Intel account? Sign up here for a basic account.

My Tools

Select Your Region

Asia Pacific

  • Asia Pacific (English)
  • Australia (English)
  • India (English)
  • Indonesia (Bahasa Indonesia)
  • Japan (日本語)
  • Korea (한국어)
  • Mainland China (简体中文)
  • Taiwan (繁體中文)
  • Thailand (ไทย)
  • Vietnam (Tiếng Việt)

Europe

  • France (Français)
  • Germany (Deutsch)
  • Ireland (English)
  • Italy (Italiano)
  • Poland (Polski)
  • Spain (Español)
  • Turkey (Türkçe)
  • United Kingdom (English)

Latin America

  • Argentina (Español)
  • Brazil (Português)
  • Chile (Español)
  • Colombia (Español)
  • Latin America (Español)
  • Mexico (Español)
  • Peru (Español)

Middle East/Africa

  • Israel (עברית)

North America

  • United States (English)
  • Canada (English)
  • Canada (Français)
Sign In to access restricted content

Using Intel.com Search

You can easily search the entire Intel.com site in several ways.

  • Brand Name: Core i9
  • Document Number: 123456
  • Code Name: Alder Lake
  • Special Operators: “Ice Lake”, Ice AND Lake, Ice OR Lake, Ice*

Quick Links

You can also try the quick links below to see results for most popular searches.

  • Product Information
  • Support
  • Drivers & Software

Recent Searches

Sign In to access restricted content

Advanced Search

Only search in

Sign in to access restricted content.
  1. Product Support
    • Product Support
    • Graphics
    • Processors
    • Intel® NUCs
    • Software
    • Wireless
    • Memory and Storage
    • Boards and Kits
    • Ethernet Products
    • Intel® FPGAs
    • Server Products
    • Technologies
    • Other Intel® Brands
  2. Intel® Sign In Frequently Asked Questions

The browser version you are using is not recommended for this site.
Please consider upgrading to the latest version of your browser by clicking one of the following links.

  • Safari
  • Chrome
  • Edge
  • Firefox

Support

Intel® Sign In Frequently Asked Questions

Get the answers you need to sign in. If you still experience issues, contact customer support below

Security Matters

Intel's sign in experience has recently changed. Click here for more information.

If you are having trouble accessing an Intel site, try the following:

 

  • https://signin.intel.com/ is no longer a viable sign-in point. Please use direct links to applications
  • If you are having difficulty accessing documents from the Resource and Documentation Center (RDC), please try clearing your cache once for the collection components to display properly, and then check to see if you can see non-released product collections on the RDC homepage
  • If you have signed in and completed your MFA process and are then going to intel.com and receiving an error message that says, "Sorry an account with those details cannot be found", please go directly to the site you are trying to access:
    • Intel Premier Support -
      https://premiersupport.intel.com
    • Resource and Documentation Center -
      https://rdc.intel.com
    • Web Order Management -
      https://orders.intel.com
    • Intel Partner Alliance –
      https://www.intel.com/content/www/xa/en/secure/partner-alliance/overview.html
  • Old bookmarks may give you a 504 error. Please delete the bookmark and create a new one.
  • Users with access to confidential information (i.e. Resource and Documentation Center, Intel Premier Access, etc.) will sign in with their own company credentials, or with an email One Time Passcode (OTP) or Microsoft Azure account. Intel no longer manages your password at sign-in

Please use the support options shown at the bottom of this page.

Intel no longer accepts usernames. Please sign-in with your individual email address.

Group or shared email accounts are no longer permitted. All users must have an individual email address associated with the new Azure account. Please use the email address that you used to register with Intel.

If your company uses Microsoft Azure for single sign-on authentication, you should be prompted to enter your company’s password. These credentials are not stored at Intel but allow for authentication with your company’s Azure tenant.

Depending on your company set up you will see either the Intel Azure Portal or Your Company Portal. Troubleshooting tip: If you are on Azure and you are not prompted for your company’s credentials, and your company has multiple emails assigned to you, try using your other email address. 

If you need to change your email, please use the support options shown at the bottom of this page.

Use:

A minimum of 8 characters in length

At least one alphabetic character (a-z, A-Z)

At least one numeric character (0-9)

At least one special character

 

Do not use:

An email address in the password

A previous password

Three or more repeating characters (e.g. '1111', 'aaa')

Leading or trailing spaces

Please go back to the sign in screen and enter your email address. Choose continue and look at your URL (found at the top of your browser) - this will determine how your password is managed.  

If you see login.microsoft.com in the URL then your password is managed by your organization. Please contact your IT department for password issues.

If you see consumer.intel.com in the URL you can change your own password or sign in with a Single-Use Passcode. Please go back to the sign in screen and choose "Forgot password?". You will receive a verification code in your email. After entering the verification code, you will be able to change your password.

Some email domains are restricted for security reasons.  Please use a different business email address. If you do not have a different email address for your company, please contact support using the options below.

Please enter the email you think you signed up with, hit continue, and then click the option for Single-Use Passcode. You will receive an email with a code, enter that code and if your email does not exist, you will receive an error message. Please try another email address or create an account. 

Use your Intel email address and your Windows password.

There is a set number of codes that can be generated in a short time. You must wait 15 minutes before requesting a new Single-Use Passcode.

Group or shared email accounts are no longer permitted. All users must have an individual email address associated with the new Azure account. Please use the email address that you used to register with Intel.

If your company uses Microsoft Azure for single sign-on authentication, you should be prompted to enter your company’s password. These credentials are not stored at Intel but allow for authentication with your company’s Azure tenant.

Depending on your company set up you will see either the Intel Azure Portal or Your Company Portal. Troubleshooting tip: If you are on Azure and you are not prompted for your company’s credentials, and your company has multiple emails assigned to you, try using your other email address. 

If you need to change your email, please use the support options shown at the bottom of this page.

Use:

A minimum of 8 characters in length

At least one alphabetic character (a-z, A-Z)

At least one numeric character (0-9)

At least one special character

 

Do not use:

An email address in the password

A previous password

Three or more repeating characters (e.g. '1111', 'aaa')

Leading or trailing spaces

Please go back to the sign in screen and enter your email address. Choose continue and look at your URL (found at the top of your browser) - this will determine how your password is managed.  

If you see login.microsoft.com in the URL then your password is managed by your organization. Please contact your IT department for password issues.

If you see consumer.intel.com in the URL you can change your own password or sign in with a Single-Use Passcode. Please go back to the sign in screen and choose "Forgot password?". You will receive a verification code in your email. After entering the verification code, you will be able to change your password.

Some email domains are restricted for security reasons.  Please use a different business email address. If you do not have a different email address for your company, please contact support using the options below.

Please enter the email you think you signed up with, hit continue, and then click the option for Single-Use Passcode. You will receive an email with a code, enter that code and if your email does not exist, you will receive an error message. Please try another email address or create an account. 

Use your Intel email address and your Windows password.

There is a set number of codes that can be generated in a short time. You must wait 15 minutes before requesting a new Single-Use Passcode.

Multi-Factor Authentication Frequently Asked Questions

Instructions for the first time set up of Intel’s MFA process (PDF)

The initial MFA setup supports Authenticator App for mobile phones, Desktop Authenticator App, including Yubico with a security key, SMS text, or Voice phone. After the initial setup, you can add additional methods such as an additional phone, an office phone, or an additional authenticator app.

The default prompt is the Microsoft Authenticator app, and you will automatically be prompted through that setup.

You may select ‘I want to use a different authenticator app’ if you prefer to use a different MFA application to complete the set-up process (e.g., Google Authenticator, Authy or Yubico with security key).

Adding at least one additional MFA method is highly recommended.

Multi-Factor Authentication (MFA) protects your credentials by helping to prevent common attacks like phishing.

MFA combines something you know such as your login credentials with something you have like the code from an authenticator app.

Please use the support options shown at the bottom of this page.

For the initial MFA setup, you can choose to download a desktop authenticator (e.g.Authy) or an app with a security key such as YubiKey. Or you can choose the "Phone" option which allows you to validate your identity by phone call to a landline phone.

You must have your current MFA authentication method available to proceed. Please navigate to https://mysignins.microsoft.com/security-info?tenant=intel.com. If prompted, follow your sign-in method and use your currently configured MFA method to approve the sign in request. Under the Security Info section there is a link to Change your default sign-in method.

 

If you cannot currently receive MFA requests, please use the support options shown at the bottom of the this page.

Intel’s security policy requires the authentication to be reset every 24 hours. This requires users to authenticate once a day.

If you experience the message:

Suggested action

“AADSTS90072: User account someperson@gmail.com does not exist in tenant ‘Intel Corporation …”

You do not have an account registered for the program you are trying to access and need to enroll.

“AADSTS50105: Your administrator has configured the application SomeApplication to block users unless they are specifically granted (‘assigned’) access to the application …”

You don’t have permission to the program or application you specified and must request access.

Visit https://mysignins.microsoft.com/security-info?tenant=intel.com and choose ‘Add a Method’.

You must have your current MFA authentication method available to proceed. If you do not, please use the support options shown at the bottom of this page. 

For the initial MFA setup, you can choose to download a desktop authenticator (e.g.Authy) or an app with a security key such as YubiKey. Or you can choose the "Phone" option which allows you to validate your identity by phone call to a landline phone.

You must have your current MFA authentication method available to proceed. Please navigate to https://mysignins.microsoft.com/security-info?tenant=intel.com. If prompted, follow your sign-in method and use your currently configured MFA method to approve the sign in request. Under the Security Info section there is a link to Change your default sign-in method.

 

If you cannot currently receive MFA requests, please use the support options shown at the bottom of the this page.

Intel’s security policy requires the authentication to be reset every 24 hours. This requires users to authenticate once a day.

If you experience the message:

Suggested action

“AADSTS90072: User account someperson@gmail.com does not exist in tenant ‘Intel Corporation …”

You do not have an account registered for the program you are trying to access and need to enroll.

“AADSTS50105: Your administrator has configured the application SomeApplication to block users unless they are specifically granted (‘assigned’) access to the application …”

You don’t have permission to the program or application you specified and must request access.

Visit https://mysignins.microsoft.com/security-info?tenant=intel.com and choose ‘Add a Method’.

You must have your current MFA authentication method available to proceed. If you do not, please use the support options shown at the bottom of this page. 

Supplier.intel.com Users, need help? Get Supplier e-Business support

Contact Intel

Request support
picture 1

Contact us anytime, we will respond within 1 business day.

Submit request

Chat
chat icon

Chat is available during normal business hours

Chat now

Phone
phone icon

Agents are available during normal business hours

View Phone Directory

Show more Show less

Need more help?

Contact support

Alt text to be used for img

Give Feedback

Did you find this information useful?

Characters remaining: 500

We appreciate all feedback, but cannot reply or give product support. Please do not enter contact information. If you require a response, contact support.

Thank you

  • Company Information
  • Our Commitment
  • Diversity & Inclusion
  • Investor Relations
  • Contact Us
  • Newsroom
  • Site Map
  • Jobs
  • © Intel Corporation
  • Terms of Use
  • *Trademarks
  • Cookies
  • Privacy
  • Supply Chain Transparency
  • Do Not Share My Personal Information

Intel technologies may require enabled hardware, software or service activation. // No product or component can be absolutely secure. // Your costs and results may vary. // Performance varies by use, configuration and other factors. // See our complete legal notices and disclaimers. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. See Intel’s Global Human Rights Principles. Intel’s products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right.

Intel Footer Logo