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Problem with Connecting to Wi-Fi 6 (802.11ax) Capable Wireless Routers and Access Points with Intel® Wireless Adapters Supporting 802.11ac

Depending on the Wi-Fi driver version used, an Intel® Wireless Adapter supporting 802.11ac may not show Wi-Fi 6 (802.11ax) networks in its scan list.

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Determine download availability, options, and support for Intel® Wireless Products.

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Intel® Wireless Adapters may not be recognized due to manufacturer limitations, PCIe* version incompatibility, or regulatory issues.

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    • Support for Fast BSS Transition Roaming on Windows® 10 with Intel® Wireless Adapters
    • Supported Windows Operating Systems for Intel® Wireless Products
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    • Windows Software and Driver Installation Guide for Intel® Wireless Adapters
    • Installation Process for Intel® PROSet/Wireless Software
    • Determine Which File to Download for Your Intel® Wireless Adapter
    • Create and Import Wireless Profiles in Windows*
    • Pair or Add New Bluetooth® Wireless Technology on Windows® 10 Creators Update
    • Installation for Intel® Wireless Bluetooth® Software
    • Configure Channel Bonding on Intel® Wireless Adapters
    • Uninstalling the Wi-Fi/Bluetooth® Driver for Your Intel® Wireless Adapter
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      • How to Turn Wi-Fi On and Off in Windows* Operating Systems
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    • Download Intel® PROSet/Wireless Software and Wi-Fi Drivers
    • IT Administrator Links for Intel® PROSet/Wireless Software
    • Wi-Fi Roaming Aggressiveness Setting
    • Recommended Settings for 802.11ax Connectivity
    • Finding the Wi-Fi Driver Only Package for Intel® Wireless Adapter
    • How To Delete Wi-Fi Network Profiles in Windows
    • Wireless Device Interference May Impact 802.11n
      • Improve Your 802.11n Wireless Performance
      • Wi-Fi Client Adapter Connection and Roaming Behavior
      • Advanced Intel® Wireless Adapter Settings
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      • Frequently Asked Questions About Single Sign On (SSO) Features for Intel® PROSet for Wireless Software
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    • Regulatory Documents for Intel® Wireless Products
    • Frequently Asked Questions about Intel® Wireless Adapters
    • Bluetooth® Pairing Vulnerability (INTEL-SA-00128)
    • End of Cisco Compatible eXtensions (CCX) Support for Intel Wireless Adapters
    • Different Wi-Fi Protocols and Data Rates
    • Do Intel® Wireless Adapters Support Master or AP Mode?
    • Intel® Wireless and Bluetooth® Adapters, Software, and Drivers Supported for Windows® 10
    • Intel® Wi-Fi Protected Access II (WPA2) Protocol Vulnerability (INTEL-SA-00101)
    • Find or Request Export Classifications for Intel® Wireless Adapter
    • Can I Purchase Wireless Adapters from Intel?
      • Frequently Asked Questions about Bluetooth® Technology
      • Frequently Asked Questions about Intel® Wireless Technology
      • Learn about Multiple-Input Multiple-Output
      • Which connector is used to connect the of Intel® wireless card to Wi-Fi antenna
      • Understanding IEEE* 802.11 Authentication and Association
      • Wireless Networking Overview
      • Frequently Asked Questions for Enterprise and IT Administrators
      • Bluetooth® Key Negotiation Vulnerability
      • Bluetooth® Advanced Audio Distribution Profile (A2DP) Profile Support for Windows® 10
      • Complete List of Topics for Bluetooth® Technology
      • FIPS 140-2 Support for Intel® Wireless Adapters
      • I Need Help with Wireless Drivers
      • 802.1X Overview and EAP Types
      • Regulatory Information Regarding Wireless Hardware Installation or Upgrade
      • Learn about Intel® PROSet/Wireless Software
      • Where to Find Material Declaration Data Sheet (MDDS) for Intel® Products
      • RoHS Compliance with Phthalate Restrictions for All Intel® Products
      • Where to Find Intel® Ethernet Controller X550 Series NVM Change Log
      • Green Product Label for China RoHS Conformity Assessment
      • Current Wi-Fi Software and Driver Versions for Intel® Wireless Adapters
      • Frequently Asked Questions about Wi-Fi
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    • Quick Checks to Improve or Fix Wi-Fi Connection Issues
    • Clean Installation of Wireless Drivers
    • Troubleshooting Tips for Intel® Wireless Technology
    • Code 10 Error in Device Manager for Bluetooth or Wireless (Wi-Fi) Devices
    • What to Do If You're Unable to Connect at 300 Mbps with Your 802.11n Device
    • Wireless Radio Cannot be Enabled from Software Due to the Hardware Switch
    • Using Windows® 10 Mobile Hotspot on 5 GHz Band

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