Support
Asia-Pacific Region
| Country | Support Hotline | Hours of Operation (Local) | Contact Support |
|---|---|---|---|
| Australia Toll Free |
(1800) 649 931 |
09.00 to 17.00 |
|
| Bangladesh | 157-0011 & then |
09:00 to 17:00 |
|
| Brunei Non Toll Free |
(+63) 2636 8599 |
09.00 to 17.00 |
|
| Cambodia Non Toll Free |
(+63) 2636 9797 |
08.00 to 16.00 |
|
| China |
800 820 1100 (Toll Free) 400 920 2200 (Non Toll Free) |
09:00 to 17:00 (China time) Monday-Friday |
Submit Service Request |
| Hong Kong Non Toll Free |
(852) 2 844 4456 | 09:00 to 17:00 (Hong Kong time) Monday-Friday |
Submit Service Request |
| India Toll Free |
1 800 123 8835 | 10:00 - 19:00 (India Time) Monday - Friday |
Submit Service Request |
| Indonesia Toll Free |
Indosat: |
09:00 to 16:00 |
|
| Japan | 0120-868686 | 09:00 to 17:00 (Japan time) Monday-Friday |
Submit Service Request |
| Laos Non Toll Free |
(+63) 2702 2229 |
09.00 to 16.00 |
|
| Malaysia Toll Free |
(1800) 801390 |
09:00 to 17:00 |
|
| Mongolia Non Toll Free |
(+63) 2 636 8499 |
09:00 to 17:00 |
|
| Myanmar Non Toll Free |
(+63) 2 636 9796 |
09:00 to 17:00 |
|
| New Zealand Toll Free |
(0800) 444 365 |
11:00 to 17:00 |
|
| Pakistan Toll Free |
008 009 004 4207 |
09:00 to 17:00 |
|
| Philippines Toll Free |
(1800) 1 651 0117 |
09:00 to 17:00 |
|
| Singapore Non Toll Free |
(65) 6718 5062 and |
09:00 to 17:00 |
|
| South Korea Toll Free |
(080) 908 1031 |
10:00 to 18:00 |
|
| Sri Lanka | 242 2300 |
09:00 to 17:00 |
|
| Taiwan Toll Free |
(886) 0800 455 168 | 09:00 to 17:00 (Taiwan time) Monday-Friday |
Submit Service Request |
| Thailand Toll Free |
001-800-6310003 |
9:00am to 5:00pm |
|
| Vietnam Non Toll Free |
(+63) 2 636 8416 |
08:00 to 17:00 |
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