Article ID: 000056933 Content Type: Error Messages Last Reviewed: 07/21/2021

Error Code 0xA0080029 , 0xA008002C or 0xA0090007 - When Managing Intel® Optane™ Memory on a System with Multiple Users

Environment

windows1064bit

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Summary

Description of the related Error Codes 0xA0080029, 0xA008002C, or 0xA0090007 and guidance to resolve the issue

Description

One of the following Error Codes was received when managing an Intel® Optane™ memory device: 0xA0080029, 0xA008002C, 0xA0090007

Resolution

Another user may be logged on and is using the Intel Optane memory application.  Application can run only one instance per system.

 

Confirm whether there’s another user on the system or another instance of an Intel Optane memory-capable application is running and close it.

 

If the error persists or any additional help is needed, contact support under Memory and Storage.