Summary
Description of Error Code 0xA008000C and guidance to resolve the issue
Description
The following Error Code was received when managing an Intel® Optane™ memory device: 0xA008000C.
Resolution
An error has occurred during the process that moves files to be accelerated from the drive being accelerated to the Intel Optane memory module.
Steps to resolve:
| Note | Back up all data/files before proceeding with the steps below. |
Reinstall the application and try again.
Step 1: Press Windows key + x.
Step 2: Select 'Apps and Features'.
Step 3: Uninstall Related Intel Optane memory application.
Step 4: Restart system.
Step 5: Install Intel Optane memory related application.
Step 6: Restart system.
Step 7: Attempt to enable acceleration .
If the error persists or any additional help is needed, contact support under Memory and Storage.