Article ID: 000037869 Content Type: Troubleshooting Last Reviewed: 07/29/2022

Why Is the HDMI® Output Not Recognized on the Windows Playback Devices Using the Intel® UHD Graphics 630?

Environment

Windows® 10 family

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Summary

How to enable the HDMI® output on Windows playback devices.

Description

No HDMI sound device is found on the Windows® sounds playback devices.

Resolution

This issue may be caused by the system is running on BIOS legacy mode.

To change the BIOS mode follow these steps:

  • Access the BIOS.
  • Enable UEFI mode.

If this does not solve the issue, and your device is sold by an Original Equipment Manufacturer (OEM), refer to their customer support.

Related Products

This article applies to 1 products