Article ID: 000035666 Content Type: Warranty & RMA Last Reviewed: 07/12/2021

How to get information about Ethernet OEM Generic warranty products?

Environment

Intel® Ethernet Network adapters.

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Summary

How to contact OEM (Original Equipment Manufacturer) Ethernet products.

Description

What are the options if an Ethernet Generic Adapter needs replacement?

Resolution

Intel does not handle warranties for OEM products.

OEM warranties must be handled by the Original Equipment Manufacturer, if this is an OEM Generic adapter, the warranty must be handled by the Distributor. This is because OEM products have different integrations and warranty support that differ from Intel Retail Products.

 

For more information about Authorized Distributors follow this link:

Intel® Authorized Distributors and Approved Suppliers

Additional information

Ownership of the warranty for OEM (Original Equipment Manufacturer) Ethernet products.

Related Products

This article applies to 1 products