Article ID: 000033549 Content Type: Troubleshooting Last Reviewed: 03/15/2022

BIOS (Basic Input Output System) Reports Failing Drive

Environment

All

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Summary

Troubleshooting steps when BIOS detects a failing drive.

Description

The following error messages may appear:

WARNING! Please back up your data and replace your hard disk drive.
WARNING! Your HDD/SSD might crash at any moment.

Resolution

Perform the following steps to resolve the issue:

  1. Back up data.
  2. Update the firmware of the drive.
  3. Run Secure Erase on the drive.
  4. Download Intel® Memory and Storage Tool (GUI) and export drive details and share with Intel® Customer Support agent for further analysis.

Related Products

This article applies to 91 products

Intel® SSD DC P4601 Series
Intel® Optane™ Memory M15 Series
Intel® Optane™ SSD 800P Series
Intel® Optane™ SSD 900P Series
Intel® Optane™ SSD 905P Series

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