Troubleshooting Steps for Intel Unite® Hub Crash when Using the Intel Unite® Zoom Plug-in
What am I seeing?
When I try to use the zoom plug-in, the Intel Unite® hub crashes.
When I open the Intel® Unite hub log, it should be showing the following error:
CurrentDomain_UnhandledException Error System.IO.FileLoadException: Could not load file or assembly 'Newtonsoft.Json, Version=6.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
Why am I seeing it?
An unhandled missing or inaccessible file Newtonsoft.Json exception causes the crash.
How to fix it
- Remove both the .xml and .dll files of Newtonsoft.Json out of the hub directory.
- Launch Intel Unite® (I may want to delete these files from the client version too).