Intel IT Business Review
Our senior leaders provide insights into Intel IT best practices
Every day in IT, we have the opportunity to transform traditional thinking and expectations about how IT delivers value that fuels business innovation, partnership, velocity, as well as productivity.
The IT Business Review is a collection of highlights on how Intel IT is delivering valuable innovations through social, mobile, analytics, cloud, and the Internet of Things shared by the IT leaders driving these initiatives inside Intel.
I hope you can use this information as a launchpad for an animated dialogue with your business leaders about how technology and innovation can catapult your business to record levels. As IT professionals, we learn from one another—so please share your insights, challenges, and methodologies with me on Twitter @kimsstevenson or with other IT leaders in the Intel Peer Network.
This year’s IT Business Review annual report shares highlights of how IT is delivering value to Intel through innovations in social, mobile, analytics, cloud, and the Internet of Things. These innovations at Intel are driving improvements in productivity, efficiency, time to market, and profitability.
As we adapt our culture and our business to a changing world, social and collaboration technologies are key enablers. They will help us minimize redundancy in our processes, respond to issues more rapidly, and deliver better products, faster. Mike Powell, General Manager of Infrastructure Engineering, discusses.
In the not too distant future, social collaboration will be everywhere, embedded in and pulling information from any number of applications. They will be increasingly utilitarian, personalized, and helpful. In fact, Intel IT is developing a ‘recommender’ tool that will recognize your current context and proactively suggest people, social groups, and content that may be able to help. Cindy Pickering, Principal Engineer for Collaboration and Productivity, discusses.
By aggressively adopting new technologies, the IT organization can take advantage of new capabilities and interfaces. It can boost workforce productivity and mobility. And it can maintain its leadership position in the industry. Doron Mintz, Personal Client Platforms Service Manager, discusses how adopting new technologies internally helps us be leaders externally.
Intel IT has been investing in a social collaboration platform—known as Inside Blue—that complements email-based communications and teamwork. Cheryl Dilley, Collaboration Portfolio Program Manager, discusses how the platform helps bring people, intelligence and resources together in an environment for widespread collaboration, problem solving, and idea cultivation.
There are circumstances where public cloud services are truly advantageous. We sometimes use the public cloud for innovation and experimentation, for example. Doing so allows us to quickly create new computing resources, while maintaining the ability to abandon those projects—and associated resources—just as quickly. Cathy Spence, Intel IT Principal Engineer, discusses.
For 2014, we have aligned our IT priorities to Intel’s key focus areas. Building on 2013, we will extend our investments in social, mobile, analytics, and the cloud (SMAC) to accelerate Intel® products' time to market, grow revenue, and improve operational efficiency.
We are the IT organization inside Intel’s large, diverse, and multinational business. A business with a wide variety of operational requirements and needs. Here, we offer a quick look inside.
Chris Sellers, General Manager of Intel IT Information Security, discusses our “protect to enable” security strategy, based on the implicit assumption that compromise is inevitable.
David Aires, General Manager of IT Operations, explains how Intel IT is embracing the consumerization of IT, and in doing so, becoming more relevant, more influential, and more impactful.
Because time is of the essence in all product development programs, Intel IT must support—and ultimately drive—the pace of change and the rate of progress at every stage of every project. Dan McKeon, Intel IT Vice President and General Manager of Product Development IT, explains how Intel IT is helping accelerate and transform the product design process.
Teamwork starts with listening. Listening leads to understanding. Understanding fosters alignment and informed activity. Intel IT executives share their methods for taking the pulse of a user community and using the feedback to shape IT strategies, activities, and investments.
Today’s disruptive technologies are from the combined effect of social, mobile, analytics, and the cloud (SMAC) enabling a new customer experience. See how Intel IT has embraced the SMAC stack.
Aziz Safa, General Manager of Intel IT's Enterprise Capabilities, discusses how his teams are helping empower business groups to solve problems, identify opportunities, create efficiencies, and mine value from the information throughout Intel.
Itay Yogev, Advanced Analytics Director for Intel IT, discusses how his teams implemented a 5-6-10 rule (5 people, 6 months, $10 million in ROI) around Intel IT's big data projects to prove they are achievable and valuable and are now moving to even bigger opportunities.
Over the past few years, Intel IT has investigated the concept behind big data technologies and we now have many of the capabilities running in our production environment. As Intel IT Labs continues to work and explore new and innovative solutions, they are focused on three areas. Ed Goldman, Intel IT CTO, breaks them down for us.
Intel IT’s Ken Burns discusses an advanced predictive analytic solution for our sales team that mines large data sets to identify the most promising reseller business partners—which can become a significant competitive differentiator for Intel.
Big Data is still very new. This means that the infrastructure platforms on which big data analytics are performed, are also relatively new. However, this doesn't mean enterprises shouldn't pursue big data success. Chandhu Yalla, Business Intelligence Engineering Manager for Intel IT, discusses one big data strategy and three massively parallel processing platforms.
Intel’s vision is to create and extend computing technology to connect and enrich the lives of every person on earth. This, coupled with changes in the market, is driving shifts across Intel. Almost all the changes we are making have an IT component. Intel IT is redefining our relationship with the business to help transform the company. This transformation begins with IT Leadership. Intel VP and CIO Kim Stevenson explains.
As consumer technologies spread throughout the enterprise, Intel IT began investing significant resources over extended periods of time to design, certify, and deploy solutions across multiple platforms. It became evident that we needed to modify our approach to support modern platforms and deliver timely solutions to our users without driving up application costs. Intel IT CTO Ed Goldman discusses our approach.
“Whether it’s exploratory or targeted, we have a process for identifying, prioritizing, and pursuing the opportunities that hold promise. It all boils down to use cases and business value, continually seeking new answers to an enduring question: how do we make things better, faster, and/or cheaper?” Ed Goldman, Intel IT CTO and general manager of the Intel IT Strategy, Architecture and Innovation group.
Failure is an uncomfortable topic. Nobody wants to admit their setbacks, let alone call attention to them. For Intel IT Labs, however, failure is an acknowledged and expected aspect of the job and a necessary ingredient of the innovation process.
How can applications be developed so they work on any platform, any operating system, any device—even ones that have yet to be conceived? Intel IT is creating a new app development paradigm to withstand the test of time, working towards a reality where multi-platform apps will be easily adapted for current platforms as well as the next set of innovations, whether it’s an entirely new operating system, consumer device, or user interface.
As far as Intel IT leaders are concerned, analyzing massive quantities of data is not the endgame. It’s just the beginning. Intel IT’s Deep Insights research is exploring how to take big data to the next level, adding elements of crowdsourcing, data visualization, and machine learning to deliver greater insights, more accurate predictions, and untold value.
Imagine a computing platform that understands you, helping you do what you want to do exactly when you want to do it. Intel IT researchers believe Intel Dynamic UX will one day reshape people’s computing experiences at work, benefiting them and the IT teams and industries providing support.